Complimentary shipping and samples with every order

BonGin
Shop
Search
|

Customer Care

Product Safety & Adverse Event Report

Report an adverse skin reaction, product quality or safety concern, or suspected defect for investigation.

Loading…
Submit a safety report
All Customer Care topicsContact Us

BonGin

BonGin creates elevated skincare designed to support firmer-looking, brighter, healthier-looking skin through advanced formulation technology and refined botanical care.

support@thebongin.com

Mon – Fri, 9am – 5pm PST

Join the ritual

Shop

  • All Products
  • Healthy Aging & Firming
  • Hydration & Moisture
  • Brightening & Radiance
  • Calming & Soothing
  • Pore Care & Balancing
  • Hair Care
  • Tools & Equipment

Customer Care

  • Customer Care Center
  • Track Order
  • Return & Refund Policy
  • Subscription Terms
  • SMS Terms
  • Shipping Policy
  • FAQs
  • Contact Us
  • Product Safety Report
  • Data Subject Rights
  • Your Privacy Choices

Discover

  • Our Story
  • Our Science
  • Blog
  • Rituals
  • Ingredients
  • Sustainability

© 2026 BonGin Skincare. All Rights Reserved.

VISAAMEX
Customer CarePrivacy PolicyTerms of UseShipping PolicyReturn & RefundSubscription TermsSMS TermsCookie PolicyYour Privacy Choices